KPA Group Limited is committed to protecting your privacy and handling your personal data responsibly. This policy explains what data we collect, why we collect it, and how we use it, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
KPA Group Limited ("we", "our", "us") is a company registered in England and Wales (Company No. 09826335), with a registered office at First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW. We are the data controller for the personal data we process in connection with this website and our services. If you have any questions about this policy or how we handle your data, please contact us at enquiries@kpagroupltd.com.
We collect the following personal data when you use this website: • Contact enquiries: your name, company name, email address, and the content of your message when you submit our contact form. • Communications: any correspondence you send us by email or other means. We do not collect sensitive personal data (such as health information) and we do not use automated decision-making or profiling.
We use the personal data we collect to: • Respond to your enquiries and provide information about our services. • Provide IT services, software development, network cabling, and training services where you engage us as a client. • Comply with legal and regulatory obligations. • Maintain records for accounting and contractual purposes.
We rely on the following lawful bases under UK GDPR: • Legitimate interests: responding to business enquiries and maintaining business relationships, where these interests are not overridden by your rights. • Contract performance: where we are providing or preparing to provide services to you. • Legal obligation: where we are required to process your data to comply with the law (for example, tax and accounting requirements).
We retain personal data only for as long as necessary: • Enquiry data (where no contract follows): up to 2 years from the date of your enquiry. • Client and contractual data: up to 7 years from the end of our engagement, in line with our legal and accounting obligations. After these periods, data is securely deleted or anonymised.
We do not sell, rent, or trade your personal data. We may share it with: • IT service providers and subprocessors who assist us in operating this website and delivering our services, under appropriate data processing agreements. • Professional advisers (solicitors, accountants) where necessary. • Regulatory authorities, law enforcement, or courts where required or permitted by law. Where we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.
This website uses essential cookies only — small text files placed on your device that are necessary for the website to function correctly. We do not currently use analytics, advertising, or tracking cookies. You can control cookie settings through your browser. Please note that disabling essential cookies may affect the functionality of this website.
Under UK GDPR, you have the following rights in relation to your personal data: • Right of access: to request a copy of the personal data we hold about you. • Right to rectification: to request correction of inaccurate or incomplete data. • Right to erasure: to request deletion of your data in certain circumstances. • Right to restriction: to request that we limit how we use your data. • Right to data portability: to receive your data in a portable format. • Right to object: to object to processing based on legitimate interests. To exercise any of these rights, please contact us at enquiries@kpagroupltd.com. We will respond within one month.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will be updated accordingly. We encourage you to review this page periodically.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): Website: ico.org.uk Telephone: 0303 123 1113 Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF We would, however, appreciate the opportunity to address your concerns before you contact the ICO — please reach out to us first at enquiries@kpagroupltd.com.
© 2026 KPA Group Limited. Registered in England & Wales • No. 09826335